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Privacy Policy

At Neuroaffirming Professionals Alliance Australia (NAPAA), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website ("Site") and services. The terms "we", "our", or "us" refer exclusively to NAPAA. By using the Site, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

1.1      Personal Information: We may collect personal information such as your name, email address, phone number, and any other details you provide when submitting forms or creating an account.

1.2      Non-Personal Information: We may collect non-personal information such as browser type, IP address, and usage data through cookies and other tracking technologies.

   2. How We Use Your Information

2.1      To provide and improve our services, including maintaining the directory of neurodiversity-affirming professionals and educational resources.

2.2     To respond to inquiries, process recommendations, and communicate updates or changes to our services.

2.3     To analyse user behaviour and preferences to enhance the Site’s functionality and user experience.

   3. Disclosure of Information

3.1      We do not sell or rent your personal information to third parties.

3.2     We may share your information with: - Service providers who assist us in operating the Site or providing services (e.g., hosting providers, IT support). - Regulatory bodies, if required by law or to protect the rights, safety, or property of NAPAA or others.

   4. Data Security

4.1      We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

4.2     While we strive to protect your information, no data transmission or storage system can be guaranteed to be 100% secure.

   5. Cookies and Tracking Technologies

5.1      We use cookies and similar technologies to enhance user experience, track usage patterns, and improve the Site.

5.2     You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.

   6. Third-Party Service Providers

6.1      Wix

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. For more information, please refer to Wix's Privacy Policy.

6.2      Stripe

We use Stripe as our payment processor. When you make a purchase or attempt to make a purchase through our site, Stripe collects certain information from you, including your payment information. This information is used to process your payment and is subject to Stripe's Privacy Policy.

6.3      Google Workspace

We use Google Workspace for company emails and communications backup. Their Privacy Protection Implementation Guide can be found on chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://services.google.com/fh/files/misc/google_workspace_data_protection_guide_en_dec2020.pdf

6.4      The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

   7. Your Rights

7.1.     You have the right to:

• Access, update, or correct your personal information.

• Request the deletion of your personal information, subject to legal or contractual obligations.

• Opt out of receiving promotional communications.

7.2     To exercise these rights, please contact us at info@napaaustralia.org

   8. Children’s Privacy

8.1      The Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent.

   9. Retention of Information

9.1      We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

   10. Governing Law

10.1.    This Privacy Policy is governed by the laws of Victoria, Australia. Any disputes arising from this Policy shall be resolved in the courts of Victoria.

   11. Changes to This Privacy Policy

11.1     We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on the Site.

11.2     We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

   12. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us at info@napaaustralia.org.

Last updated: 27 Jan 2025

Neuroaffirming Professionals Alliance Australia (NAPAA)

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Australian Aboriginal flag

NAPAA would like to acknowledge Australia’s First Nations Peoples – the First Australians – as the traditional owners of the land on which we work and live, and pay respect to the elders - past, present and emerging - by acknowledging the ongoing connection that all Australian Aboriginal and Torres Strait Islander people have to this land.

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©2025 by Neuroaffirming Professionals Alliance Australia (NAPAA)

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